medCRM – medCRM software

Easy to implement and manage

Integrated tools and methods for improvement in productivity

Eliminates human error
Reduces costs
Improves patient care and satisfaction
Increases security through audit trails
Reduces the risk of damage
Enhances collaboration

CALL CENTER
MODULE

Provides detailed information for call distribution and user activity
With implemented CTI that enables call center representatives to easily manage phone calls from their computers
Ensures consistency and quality of service
Lets you easily manage your reservations, leads and sales
Enhances managing and updating customer data
Ongoing work is organized with 360-degree view and tools for marketing automation

Waiting Room module

WAITING ROOM

Arrange appointments, repeat medications or create new offers
Facilitate the process of entry of data into the patient's medical record
Direct patients where to go with the ability to invite, remove or postpone a client
Monitor the status of queues and the status of other operators
Check of violations of regulations in process
Send messages to group of users to inform them of cancellation or delays

WORK SCHEDULE AND CALENDAR

Create schedules, track all vacations, sick leaves, and other off-work requests
Assign breaks, duties, and tasks within each shift
Assign shifts to employees in multiple locations & areas
View time card information and publish schedules
Avoid scheduling conflicts and ensure adequate shift coverage
Print a calendar showing appointments and meetings
Scheduling an appointment allows you to make reservation with a specific doctor and collect additional data about those setting appointments

Smart Calendar

CORE COMPONENTS

Add your organizational details within your CRM (set up your currency, company logo, business hours etc.)
Create powerful custom reports for statistical analysis, see expected sales and potential clients coming
Provides real-time access to consumer data and centralized collection of information from several branches
Helps boost clinical outcomes and gain, engage and retain more patients
Supports interactions at identifying and defining key pharmacy-related components within a patient’s medical history and synthesizing patient information to develop a comprehensive problem list or developing an assessment and plan